NAVIGATE NC is located in the Triangle area of NC, providing elder care services in Raleigh, Durham and Chapel Hill. We will locate, advocate, and navigate for your family using a customized blend of senior care services.
Meet the Founder, Nancy Ruffner
President and Professional Advocate, Navigate NC, LLC
NAVIGATE NC is located in the Triangle area of NC, providing elder care services in the Raleigh, Durham and Chapel Hill area. We will locate, advocate, and navigate for your family using a customized blend of services.
Nancy Ruffner is a Board Certified Patient Advocate in Raleigh, NC who directs the NAVIGATE NC team to locate and provide the right solutions in senior or chronic care. She graduated from Western Carolina University with a BSW (Bachelor of Science Social Work) and earned her GCCE 
(Graduate Certificate in Counselor Education) from North Carolina State University. Nancy brings a full professional career including counseling, social work, business networking and research expertise to the table.
Aptly dubbed as “a wealth of untapped energy” Nancy’s civic involvement has incluced work with area Chambers of Commerce and serving on a Board of Directors. She volunteers for a variety of social justice concerns. While with a global EAP (Employee Assistance Program), Nancy moved throughout the organization locating solutions for clients’ legal, financial, daily living and elder care needs. In recent years sh designed coursework
It was not until after the challenges presented by her own parents’ advance in age (the “time spent inside the kaleidoscope”, she says) that NAVIGATE NC could be born. Since 2013 the company has emerged as a fast-growing agency with a goal of becoming a market leader for Patient Advocacy services in the Southeast.
Nancy speaks regionally to groups on topics regarding aging and planning. She designed and taught coursework within the gerontology curriculum at a local community college that ushered talented people into the senior care industry. She designed her signature course “A Consumer’s Guide to Healthcare Advocacy” and is serving as an Adjunct Instructor in the OLLI programs (Osher Lifelong Learning) at both Duke and NC State University.
Nancy enjoys provoking thought and guiding folks to create and implement a plan of action. Her antennae are always up with respect to advocacy for your family, education and awareness, and the chance to provide real solutions.
Click HERE to Meet the Team
PODCAST:
The Caregiver Community: Caregiving From a Distance
As families become more mobile and less place bound, many of us are struggling with caregiving from a distance. What resources are available to help? Join Dr. Jane Everson and Ms. Frances Hall with this month’s guests, Nancy Ruffner, President and Professional Advocate with NAVIGATE NC and Sharon Kilpatrick, a Geriatric Care Manager with Kilpatrick Care Management as they discuss caregiving from a distance.