We are glad you are here. We know that many families need immediate help when locating services. NAVIGATE NC stands ready to create a customized and highly flexible plan for every Client served.
Get your copy of Frequently Asked Questions below.
Take advantage of our Free Consultation – We offer a Complimentary 20-minute Consultation by phone. During that time we will likely learn how NAVIGATE NC can assist. We encourage you to contact us by calling (919) 628-4428, complete the CONNECT WITH US form, or simply email us at firstname.lastname@example.org.
As We Begin – You may choose from several options and combinations. Details are found on our SERVICES page.
The Consultancy: Coaching and Care Management
Functional Assessment and Plan (Only)
Research & Referral
Medical Billing: Disputes & Appeals
NAVIGATE NC requires a deposit to begin work, typically an hours-estimate depending upon the complexity of the case. Payment may be made via credit card via our website which will deliver you securely to Paypal (a Paypal account is not required to pay for services). After that we will invoice monthly, crediting your deposit first and providing you with service dates and activity notes. Insurance companies typically do not reimburse for private advocacy services.
We are flexible to meet with Clients (and/or family) in the residence, community, or at the hospital. When family members live outside of the Triangle NC area(Raleigh-Durham-Chapel Hill NC) they may contribute to Consultation or Assessment via telephone. The best results frequently come from a combination of efforts!
Yes, of course, we are available for questions!
It is important to remember that we will always communicate with you. We will be flexible and working under your authorization. We’ll provide the solutions that fit, and release services that are no longer needed. A big part of our job is to call your attention to “where the back door may be open” so we will educate and we will serve as soundboard with you. In and through change, NAVIGATE NC is with you, always communicating, adapting and innovating.